TuneFrame Studio

Privacy Policy

Effective date: 1 July 2026

In short

1. Information we collect

We collect information you provide (name, email, messages, enrollments), and data generated through use (course progress, quiz results, timestamps). We also collect limited device data such as IP address and browser type for security and analytics.

2. How we use information

We use data to deliver courses, personalize content, process transactions, provide support, improve our curriculum, and prevent abuse. Aggregated analytics help us understand what lessons need refinement.

3. Lawful bases

Depending on your location, our processing relies on contract performance (providing services), legitimate interests (service improvement and security), consent (optional analytics), and legal obligations (record keeping).

4. Sharing

We share data with service providers who help operate our platform (hosting, payments, analytics) under contracts that limit their use to our instructions. We may disclose information if required by law or to protect rights and safety.

5. Retention

Account data is retained while your account is active and for a reasonable period thereafter to comply with legal obligations and resolve disputes. You can request deletion, and we will remove non-required data.

6. Security

We apply administrative, technical, and physical safeguards appropriate to the nature of data processed. No method is 100% secure, and we encourage strong, unique passwords.

7. Your rights

You may request access, correction, deletion, or restriction of processing. You can object to certain processing and withdraw consent where applicable. Contact: [email protected].

8. International transfers

Data may be processed in countries other than your own. We use appropriate safeguards for cross-border transfers where required by law.

9. Children

Our services are not directed to children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect data from children.

10. Changes

We may update this Policy. We will post the updated version and revise the effective date above. Material changes will be notified via email or prominent notice.

11. Contact

For privacy questions: [email protected], or +1 (415) 802-7613.

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